Zendesk Sunshine Solutions

What is Zendesk Sunshine?

Zendesk Sunshine is an open and flexible CRM platform native to AWS (Amazon Web Services) that allows businesses to build and customize customer experiences with ease. It enables companies to seamlessly connect customer data from multiple sources and provides tools for building custom apps, integrations, and workflows. With Zendesk Sunshine, businesses can create a comprehensive view of their customers and deliver personalized experiences at scale.

Unlock the power of Zendesk Sunshine with our tailored solutions. Our Zendesk Sunshine experts will help you integrate and customize your Zendesk platform to improve your customer experience. With our solutions, you'll have access to advanced analytics, AI-powered insights, and more.

Build With Zendesk Sunshine

Looking to create powerful and personalized customer experiences? Apps built with Zendesk Sunshine can help. With access to a wide range of APIs and development tools, our team of experts can help you build custom integrations that seamlessly connect Zendesk Sunshine with other platforms and applications.

Whether you're looking to streamline workflows, automate tasks, or create a more personalized experience for your customers, our team can help you unlock the full potential of Zendesk Sunshine. With a focus on efficiency, productivity, and customer satisfaction, our solutions are designed to help you save time, save money, and grow your business.

Custom Apps On Zendesk Sunshine

We have built a number of apps using Zendesk Sunshine Data Manager. Specifically we focus on empowering you with the ability to create data models for your customer list. Using Zendesk Custom Objects we are able to allow you to create a 360 view of your customer data.

A few examples of apps we’ve built on Zendesk Sunshine using Custom Objects.

Zendesk Asset Management for Zendesk Sell CRM

See it on the marketplace

Zendesk Asset Management App

See it on the marketplace

Custom Objects CSV Importer

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Zendesk Sunco

With Sunshine Conversations, businesses can unify all their messaging channels, including social media, messaging apps, and chatbots, into a single conversation stream. This allows them to provide faster and more personalized support to customers, improving their overall experience.

Examples of flows that can be built on Zendesk Sunco:

Zendesk Sunco Custom Development

Zendesk Sunco Custom Development

Zendesk Sunco Product Carrousel

Zendesk Sunco Product Carrousel

Zendesk Sunshine Integration with Google Maps

Zendesk Sunshine Integration with Google Maps

Zendesk Sunco Stripe Integration

Zendesk Sunshine integration with Stripe

 

Why Use Zendesk Sunshine?

  • Unify customer data from multiple sources in a single platform.

  • Offer tailored customer experiences to your clients.

  • Cut costs for your company.

  • Build custom apps and integrations using open APIs and SDKs.

  • Automate workflows to increase productivity and efficiency

  • Provide a more personalized customer experience by leveraging customer data.

  • Gain deeper insights into customer behavior and preferences.

  • Improve team collaboration and communication with a unified platform.

  • Ensure data privacy and security with enterprise-level features.

  • Scale your business with a flexible and scalable platform.


Testimonials From Our Clients

Roland Hill, Sales Operational Specialist, Trimax

Roland Hill / Sales Operations Specialist

We quickly agreed terms and they commenced the build, utilising a resource located in Asia Pacific. After a 6-week period and two design iterations, they deployed a fully functional, robust add-on complete with deployment documentation. Working with ROCA was like working with a colleague. It was easy. Lines of communication were clear; customer driven scope changes were managed with a minimum of fuss and the final solution architecture robust. ROCA has allowed us to meet our digital transformation objectives.

Trimax

Kathy Elson SmartMLS CEO

Kathy Elson, CEO SmartMLS

We are very pleased with our experience working with the entire Roca crew. From the outset, they carefully listened to our overall goal, including our current struggle points, and developed a course of action that was tailored specifically to our most urgent needs. They provided workable solutions and took the time to walk us through their processes so we have a better understanding of the intricacies of Zendesk. With their help, we now have many of the tools we need to manage our environment more effectively in the future. Roca has wonderful team members all over the globe that made themselves available to us at all hours of the day (and night). Each specialist was exceedingly pleasant and professional, and completely vested in delivering the best solution for our unique needs. Everyone we have worked with has helped us move closer to our goals. We are encouraged by the results we have seen thus far and are excited about continuing our collaboration.

SmartMLS

Spencer Patton, CCO Viasox

Spencer Patton / Chief Customer Officer (CCO)

Not only is this man incredibly talented when it comes to just about all things Zendesk-related, his is genuinely one of the best guys I've met. I'd be lying if I didn't say that one of the reasons I'd like to continue with ROCA is to continue working with such a bright dude like Barry who continues to interest me more and more in both Zendesk and ROCA itself. I genuinely cannot begin to tell you what a fantastic asset Barry is to your team, although I'm sure you're already quite aware. He's an absolutely wiz and an incredibly personable guy. I cannot speak highly enough of his attention to detail or his willingness to adapt to the day's requirements and requests. A true gentleman and a scholar.

Viasox

 

How To Begin With Zendesk Sunshine

Book a strategy meeting with our founder and most experienced team member.

Dominic Brasoveanu, CX Expert

Or, if you’re only looking around,