22 Ways You Can Screw Up Your Zendesk Business

Hi there,

Welcome to another one of my posts. If you’re here, it means you’re either interested in my business, you have a business of your own which you want to do well with and you found this on the web. Either situations are find and I’m happy you’re here.

There’s this interesting material I cam across on Youtube from a guy called Alex Hormozi who suggested: think about ways to fuck up your business and then do the opposite. It was not his original idea, he got it from Charlie Munger, billionaire partner of Warren Buffet.

Anyway, I tried the exercise and here’s what came out of it:

Here’s my list of things:

  1. Be a bad communicator to clients

  2. Don’t require excellency for the quality for my services

  3. Don’t implement projects well

  4. Don’t pay attention to details

  5. Don’t answer emails fast

  6. Don’t respect deadlines

  7. Break promises

  8. Don’t checkin on clients to see if their projects are going well

  9. Don’t read any new material

  10. Make a bad impression on Zendesk people

  11. Don’t improve my customer experience skill set

  12. Don’t be proactive

  13. Don’t speak from the heart

  14. Don’t do my best to make sure the customer succeeds

  15. Don’t read new books

  16. Don’t edit my videos

  17. Don’t constantly iterate my marketing campaigns

  18. Don’t hire a coach

  19. Don’t hire people who are well trained and motivated

  20. Complain about how unfair my circumstances are

  21. Hold back on giving all that I got so a project gets done well

  22. Expect other to save me and by business

Ok, that’s as far as I can go for now. I’m sure other ideas will come about as I think about this.

What is your list looking like?