ROCA Blog

Posts tagged helpdesk

How To Show Custom Objects In Zendesk Guide

How To Show Custom Objects In Zendesk Guide

In this article, we will be showcasing how you can show custom objects assigned to a user through the Sunshine Asset Management for Support app.

ZendeskGabriel ROCAOctober 19, 2022zendesk, zendeskcustomisation, customobjects, helpdesk, helpcenter, zendeskhelpcenter, zendeskguide

7 Sfaturi pentru un Sistem de Servicii Clienți de succes

7 Sfaturi pentru un Sistem de Servicii Clienți de succes

Zendesk RomaniaGuest UserJuly 21, 2022zendesk, romania, serviciuclienti, servicii, helpdesk

How Fleetsmith are reducing the number of support requests with their Zendesk Guide

How Fleetsmith are reducing the number of support requests with their Zendesk Guide

Zendesk Guide PortfolioDominic BrasoveanuOctober 1, 2020zendeskhelpcenter, zendeskguide, zendesk, guide, helpcenter, helpdesk

WealthFront - Guide Customisation with top notch look and feel

WealthFront - Guide Customisation with top notch look and feel

Zendesk Guide PortfolioDominic BrasoveanuJuly 6, 2020zendesksupport, zendesk, guide, zendeskguide, helpcenter, helpdesk, look&feel, cx, userinterface, wealthfront, timferris

MOO Guide Customisation

MOO Guide Customisation

Zendesk Guide PortfolioDominic BrasoveanuJune 1, 2020zendesk, guide, zendeskguide, helpcenter, helpdesk, supportsite, customersupport, customerexperienceComment

My Portfolio: Zendesk Guide Help Center experiences customised from scratch

My Portfolio: Zendesk Guide Help Center experiences customised from scratch

ZendeskDominic BrasoveanuMay 4, 2020helpcenter, helpdesk, guide, customerexperience, cx, customersuccess, zendesk, zendeskcommunity

How to have a successful booking business — with Skyscanner

How to have a successful booking business — with Skyscanner

ZendeskDominic BrasoveanuOctober 2, 2018skyscanner, zendesk, helpcenter, helpdesk, faq, ticketdeflection, guide

Improve your product features with a private community — with SwiftKey

Improve your product features with a private community — with SwiftKey

ZendeskDominic BrasoveanuSeptember 4, 2018swiftkey, community, zendesk, zendeskcommunity, landingpage, customerexperience, customersuccess, helpdesk, helpcenter, guide

Ticket Deflection – Reducing Incoming Tickets With Self Service and Categorising Requests

Ticket Deflection – Reducing Incoming Tickets With Self Service and Categorising Requests

ZendeskDominic BrasoveanuAugust 15, 2018zendesk, zendeskcommunity, customerexperience, customersuccess, helpdesk, helpcenter, guide, community, ticketdeflection, ticket

How to create a powerful Help Center or Guide in Zendesk

How to create a powerful Help Center or Guide in Zendesk

ZendeskDominic BrasoveanuJune 18, 2018helpcenter, helpdesk, guide, zendesk, zendeskcommunity, requestcategorization, request, submitrequest