ROCA Blog

Posts tagged zendeskexplore

4 Examples Of What Can Go Wrong In Zendesk Without Good Reporting

4 Examples Of What Can Go Wrong In Zendesk Without Good Reporting

ZendeskGuest UserAugust 2, 2022zendesk, zendeskexplore, explore, business, businessinsights, businessintelligence, reporting, zendeskreporting

When does Zendesk Explore update

When does Zendesk Explore update

ZendeskDominic BrasoveanuJanuary 26, 2022zendesk, zendeskexplore, zendeskreporting, reporting, businessintelligence

Zendesk Explore - How to Create Dashboards and Queries

Zendesk Explore - How to Create Dashboards and Queries

Zendesk SetupDominic BrasoveanuJanuary 18, 2022zendesk, customerexperience, customerservice, customersupport, sla, zendeskexplore, explore, reporting, zendeskreporting, dashboards, queriesComment

How to export a random list of tickets for quality check using Zendesk Explore

How to export a random list of tickets for quality check using Zendesk Explore

ZendeskDominic BrasoveanuOctober 12, 2021zendesk, zendeskexplore, explore, businessintelligence, customerexperience, customersuccessmanager, customerservice, customersatisfactionComment

11 Metrics for a great customer support tool

11 Metrics for a great customer support tool

ZendeskDominic BrasoveanuApril 21, 2021zendesk, zendeskaccountmanager, zendeskexplore, explore, businessrules, businessintelligence, reporting, zendeskreporting, firstreplytime

Things to understand about First reply time in Zendesk

Things to understand about First reply time in Zendesk

ZendeskDominic BrasoveanuFebruary 22, 2021zendesksupport, zendesk, zendeskautomation, zendeskexplore, zendeskreporting, support, firstreplytime, csat