In a recent video titled "Zendesk Messaging | Chatbot & Flowbuilder New Features," Dominic takes us on a journey to explore the exciting updates and enhancements in Zendesk Messaging. Let's dive in and discover the incredible features that can transform customer interactions.
Read MoreIn this article, we will explore eleven key practices to consider when switching from Zendesk Classic Chat to Zendesk Messaging.
Read MoreZendesk, has introduced an exciting new feature called Proactive Messaging. This feature enables businesses to deliver targeted messages to customers through the Web Widget or mobile SDK channel without waiting for them to initiate a conversation. In this article, we will delve into the various aspects of Zendesk Proactive Messaging and how it can benefit businesses and enhance the customer experience.
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